FAQs
Answers to some of the most commonly asked questions. If this still does not address your concern, please contact us.
What types of products do you offer?
We offer a wide range of South Asian products, including spices, lentils, rice, oils, snacks, frozen foods, and more, sourced from India, Pakistan, Bangladesh, and beyond.
Do you offer wholesale pricing?
Yes! We cater to both retail and wholesale customers. If you are interested in bulk purchasing, please contact us for special pricing and conditions.
What are your delivery options?
We offer fast delivery across Germany. Free delivery is available under certain conditions. Check our Delivery Information page or contact us for more details.
How can I track my order?
Once your order has been dispatched, you will receive a tracking link via email or SMS. You can use that link to track your order’s progress.
Can I return or exchange an item?
We accept returns and exchanges under certain conditions. Please check our Returns & Refunds policy for more information, or contact us if you have specific queries.
Do you ship outside of Germany?
Currently, we only deliver within Germany. However, we are looking to expand our delivery areas in the near future.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment gateways to ensure a smooth and safe checkout experience.
